Experienced Tax Preparer & Team Leader
Full Time • Hesperia - 19797
Benefits:
- 401(k)
- Bonus based on performance
- Company parties
- Employee discounts
- Opportunity for advancement
- Training & development
Experienced Tax Preparer & Team Leader
Jackson Hewitt – Serving 5 Walmart Locations | Seasonal Leadership Role | Earn Significant Bonuses
Jackson Hewitt Tax Services is one of the nation’s most trusted names in tax preparation – and we’re looking for a skilled, motivated tax professional to lead our High Desert team across five Walmart locations this upcoming tax season.
As both a Tax Preparer and a Team Leader, you’ll not only prepare individual tax returns, but also oversee the daily operations of five Jackson Hewitt kiosks inside Walmart stores, support your team, and ensure every client gets the outstanding service we’re known for.
As a Seasonal Tax Preparer in Walmart, you will:
- Proactively engage with Walmart customers and employees – this is a retail sales position
- Assist clients via one-on-one tax interviews and answer questions from walk-ins
- Complete tax preparation training, and demonstrate a willingness and ability to learn
- Utilize basic computer skills
- Be supported by exceptional leadership and knowledgeable tax preparers, ensuring you're never alone
- Experience the best of both worlds: the camaraderie of a team, combined with the autonomy of working independently
As the Walmart Team Leader, you will:
- Lead team training – regularly train and coach teammates on effective techniques for face-to-face client marketing and overcoming objections.
- Implement marketing strategies and motivate your team to increase completed return counts
- Coordinate scheduling and oversee day-to-day operations
- Foster a positive team culture focused on client satisfaction and accuracy
- Provide teammates with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes
- Ensure compliance with IRS guidelines, Jackson Hewitt policies, and Walmart protocols at all locations
- Monitor return counts, holds, voids, and rejects at all Walmart locations. Report performance metrics weekly and collaborate with the District Manager and CEO on business goals
- This position promotes the Jackson Hewitt brand through the delivery of superior customer service.
Skills you’ll bring for success:
The ideal candidate is a resourceful self-starter who works well independently and can lead a team. Someone who can adapt quickly to changing priorities and loves connecting to clients in a high-energy environment. Situated within one of the world’s largest retailers – Walmart – you and your team will have the opportunity to tap into a vast customer base and experience the rewards of handling a larger book of business, allowing you the potential to earn higher compensation.
- 3+ years of experience preparing individual tax returns
- Prior leadership or supervisory experience in a retail or tax prep environment and/or sales management preferred
- Active PTIN required; EA or CPA a plus
- Strong interpersonal and organizational skills
- Ability to travel between High Desert Walmart locations (reliable transportation, valid drivers license & insurance)
- Flexibility to work evenings and weekends throughout the tax season
Why Jackson Hewitt?
- Join a nationally recognized leader in tax services
- Competitive hourly pay + performance bonuses
- Build leadership experience in a high-traffic retail setting
- Training provided
- Seasonal position with the potential for long-term opportunities
- Make a real difference for clients and teammates alike
Compensation: $18.00 - $19.00 per hour
Working at Jackson Hewitt
Jackson Hewitt is an innovator with nearly 6,000 locations, and we’re on a mission to change the face of the tax industry. We are an industry-leading provider of full-service individual, federal, and state income tax preparation with offices across the country. Jackson Hewitt is always seeking to improve its financial products, promotions, and partnerships so clients get more.
Taxes are fun (really!)
Jackson Hewitt is proud to offer free tax training as well as continuing education for tax preparers across the country. With nearly 6,000 locations to choose from, there's likely a Jackson Hewitt location near you, including at your local Walmart store. Tax preparers have flexible scheduling and various rewards too.
PTIN Certification: Yes
By submitting this form, I hereby acknowledge that most Jackson Hewitt locations are operated by independent franchisees and not Jackson Hewitt or its affiliates. I further acknowledge that franchisees are independent employers and separate companies and employers from Jackson Hewitt Inc., and set their own employment policies and practices. Franchisees are the exclusive employer of their employees and as such are solely responsible for all employment-related matters and decisions in their locations. Specifically, with regard to employees of franchisees, such franchisees, and not Jackson Hewitt, will have exclusive control over all employment-related decisions, including decisions concerning hiring, firing, wages, conditions of employment, discipline, staffing, or any other day-to-day employment issue. Jackson Hewitt Inc. will have no obligation or right to control any franchise employment issue relating to employees of a Jackson Hewitt franchisee. By applying for a job at a franchise-operated location, I understand that the information I provide will be forwarded to the franchisee in order for that organization to reach out to me and process and evaluate my application. I acknowledge that Jackson Hewitt will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the relevant franchisee for information about its privacy practices. Any communications opt-out that I submit in any franchisee’s job application process is specific to that franchisee and will not be communicated to any other entity.
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Work-Life Balance
We offer seasonal opportunities and flexible schedules for a variety of positions. That leaves the rest of your time to build out your dreams, grow your skills, spend time with family, and live your life.
Stability
Over 150 million people file taxes every year and more than half use tax services.
Be the Difference
Who knows your community better than you do? Join a team that helps your neighbors with what is likely their most important financial transaction of the year.
Recognition and Appreciation
Jackson Hewitt recognizes top performers through the Tax Pro bonus program and other award drawings.
Jobs with Career Potential
Build your future—and your resume—with skills that don’t age. Get a start in the tax business and build the career you want.
Giving Back
Retail locations are often heavily involved in their local communities and charities.
Celebrating Success
Districts across the nation host conference calls that start with recognition of wins in client satisfaction, returns completed, and other company objectives. At the end of each tax season, teams in each district come together to celebrate the season’s accomplishments.
Transferable Skills
Learning to prepare taxes will benefit you at Jackson Hewitt and beyond.