- Flexible schedule
- Opportunity for advancement
- Training & development
Pay: $12–$15 per hour
Schedule: Part-Time (Approx. 30 hours/week)
Days: 4-5 days per week
Availability Required: Weekends
No nights
Seasonal Position – Ends April 16, 2026
Immediate Start Required
We are seeking a reliable and professional Receptionist / Customer Service Representative to join our team for the current tax season. This is a seasonal position ending on April 16, 2026, and is ideal for someone looking to gain hands-on office experience and learn the basics of tax preparation.
- Making outgoing calls to clients for follow-ups, information requests, and appointment-related communication
- Communicating frequently with the call center to relay updates and client needs
- Greeting clients in person in a professional and friendly manner
- Scanning, filing, and organizing documents accurately
- Assisting with basic administrative tasks and data entry
- Using Google Workspace and Microsoft Office for daily tasks
- Supporting the office team during busy periods
- Learning and assisting with basic tax preparation processes (training provided)
- Previous receptionist, administrative, or customer service experience preferred
- Comfortable making outgoing phone calls and communicating with clients
- Proficient with Google Workspace (Gmail, Docs, Sheets) and Microsoft Office
- Strong organizational skills and attention to detail
- Professional communication skills
- Ability to learn new systems and processes
- Reliable, punctual, and able to start immediately
- Must be available to work weekends
- Continuous learning and hands-on experience in a tax office environment
- Free tax return
- Free identity protection
- Consistent part-time schedule with no night shifts
- Supportive and team-oriented work environment
Approximately 30 hours per week, spread across 4-5 days
Working at Jackson Hewitt
Jackson Hewitt is an innovator with nearly 6,000 locations, and we’re on a mission to change the face of the tax industry. We are an industry-leading provider of full-service individual, federal, and state income tax preparation with offices across the country. Jackson Hewitt is always seeking to improve its financial products, promotions, and partnerships so clients get more.
Taxes are fun (really!)
Jackson Hewitt is proud to offer free tax training as well as continuing education for tax preparers across the country. With nearly 6,000 locations to choose from, there's likely a Jackson Hewitt location near you, including at your local Walmart store. Tax preparers have flexible scheduling and various rewards too.
PTIN Certification: Yes
By submitting this form, I hereby acknowledge that most Jackson Hewitt locations are operated by independent franchisees and not Jackson Hewitt or its affiliates. I further acknowledge that franchisees are independent employers and separate companies and employers from Jackson Hewitt Inc., and set their own employment policies and practices. Franchisees are the exclusive employer of their employees and as such are solely responsible for all employment-related matters and decisions in their locations. Specifically, with regard to employees of franchisees, such franchisees, and not Jackson Hewitt, will have exclusive control over all employment-related decisions, including decisions concerning hiring, firing, wages, conditions of employment, discipline, staffing, or any other day-to-day employment issue. Jackson Hewitt Inc. will have no obligation or right to control any franchise employment issue relating to employees of a Jackson Hewitt franchisee. By applying for a job at a franchise-operated location, I understand that the information I provide will be forwarded to the franchisee in order for that organization to reach out to me and process and evaluate my application. I acknowledge that Jackson Hewitt will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the relevant franchisee for information about its privacy practices. Any communications opt-out that I submit in any franchisee’s job application process is specific to that franchisee and will not be communicated to any other entity.
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