Office Manager Williston ND

Office Manager

Full Time • Williston ND
Responsive recruiter
Benefits:
  • Opportunity for advancement
  • Training & development
  • Bonus based on performance
  • Employee discounts
  • Flexible schedule
Jackson Hewitt Tax Service is seeking a high-energy, organized Office Manager to lead our team in Williston, ND. If you are a natural leader who thrives in a fast-paced environment and loves delivering exceptional customer service, we want you to run our tax office this season!

Why You’ll Love Working Here
  • Competitive pay with seasonal flexibility.
  • Dynamic environment where no two days are the same.
  • Lead a great team and make a real impact in the Williston community.
What You’ll Do
  • Manage daily operations at a storefront & retail (kiosk) locations to ensure a smooth, efficient tax office.
  • Lead and motivate a seasonal team of tax professionals and customer service reps.
  • Drive customer satisfaction by ensuring every client receives top-tier service.
  • Handle administrative tasks including scheduling, inventory, and compliance tracking.
What We’re Looking For
  • Proven leadership skills or prior management experience (retail, office, or hospitality experience is a plus).
  • Strong communication skills with a knack for problem-solving.
  • Tech-savvy mindset to comfortably navigate our office software.
  • Tax experience is not required—we provide the operational training you need to succeed!
Ready to lead our Williston team? Apply today to jumpstart your tax season management career with Jackson Hewitt!

Responsibilities:
  • Tax Preparation
  • Assists in recruiting, interviewing, and training employees
  • Creates and maintains employee schedules to ensure proper staffing 
  • Ensuring that employees are upholding company policies and procedures
  • Manages and monitors office for performance and productivity
  • Resolves customer service issues
  • Tax School Instructor (open to the public as well as employees)
  • Complies with daily accounting procedures
  • Communicates effectively with staff to ensure they are well-informed regarding products and
    promotions
  • Supports and encourages staff to carry out the company mission as well as meet company and
    personal goals.
Position Requirements:
  • High School Diploma or equivalent
  • Tax preparation experience preferred
  • Management experience
  • Sales / Customer service experience
  • PTIN certification (can be obtained after the hire date)
  • Successful completion of tax preparation training course

Compensation: $20.00 - $24.00 per hour




PTIN Certification: Yes

By submitting this form, I hereby acknowledge that most Jackson Hewitt locations are operated by independent franchisees and not Jackson Hewitt or its affiliates. I further acknowledge that franchisees are independent employers and separate companies and employers from Jackson Hewitt Inc., and set their own employment policies and practices. Franchisees are the exclusive employer of their employees and as such are solely responsible for all employment-related matters and decisions in their locations. Specifically, with regard to employees of franchisees, such franchisees, and not Jackson Hewitt, will have exclusive control over all employment-related decisions, including decisions concerning hiring, firing, wages, conditions of employment, discipline, staffing, or any other day-to-day employment issue. Jackson Hewitt Inc. will have no obligation or right to control any franchise employment issue relating to employees of a Jackson Hewitt franchisee. By applying for a job at a franchise-operated location, I understand that the information I provide will be forwarded to the franchisee in order for that organization to reach out to me and process and evaluate my application. I acknowledge that Jackson Hewitt will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the relevant franchisee for information about its privacy practices. Any communications opt-out that I submit in any franchisee’s job application process is specific to that franchisee and will not be communicated to any other entity.

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More than just a job. Start your career.

 
Work-Life Balance
We offer seasonal opportunities and flexible schedules for a variety of positions. That leaves the rest of your time to build out your dreams, grow your skills, spend time with family, and live your life.
Stability
Over 150 million people file taxes every year and more than half use tax services.
Be the Difference
Who knows your community better than you do? Join a team that helps your neighbors with what is likely their most important financial transaction of the year.
Recognition and Appreciation
Jackson Hewitt recognizes top performers through the Tax Pro bonus program and other award drawings.
Jobs with Career Potential
Build your future—and your resume—with skills that don’t age. Get a start in the tax business and build the career you want.
Giving Back
Retail locations are often heavily involved in their local communities and charities.
Celebrating Success
Districts across the nation host conference calls that start with recognition of wins in client satisfaction, returns completed, and other company objectives. At the end of each tax season, teams in each district come together to celebrate the season’s accomplishments.
Transferable Skills
Learning to prepare taxes will benefit you at Jackson Hewitt and beyond.