Experienced Tax Professional Indianapolis, IN

Experienced Tax Professional

Full Time • Indianapolis, IN
Benefits:
  • Training & development
  • Employee discounts
  • Flexible schedule
Are you an experienced tax professional who enjoys solving complex tax situations, ensuring accuracy, and supporting a successful team?

Jackson Hewitt is seeking a highly skilled, detail-oriented Back Office Tax Professional to join our team. This position is ideal for someone with extensive tax preparation knowledge who thrives in a fast-paced environment and prefers working behind the scenes to support multiple tax office locations.

Key Responsibilities

  • Prepare, review, and finalize federal and state individual income tax returns.

  • Review returns for accuracy, completeness, and IRS compliance.

  • Research and resolve complex tax situations and filing issues.

  • Provide technical tax support and guidance to tax preparers across multiple office locations.

  • Identify and correct errors, rejected returns, and documentation issues.

  • Assist with amended returns, prior-year returns, and IRS correspondence.

  • Monitor workflow and help ensure timely completion of tax returns.

  • Maintain strict confidentiality and protect sensitive client information.

Qualifications

  • Minimum of 5 years of professional tax preparation experience — REQUIRED.

  • Strong knowledge of federal and state income tax regulations.

  • Experience preparing and reviewing complex individual tax returns.

  • Excellent analytical, problem-solving, and organizational skills.

  • Ability to work independently while supporting a larger team.

  • Strong computer skills and experience using professional tax preparation software.

  • Ability to manage multiple priorities and meet deadlines during peak tax season.

  • PTIN required.

Preferred Qualifications:

  • Previous experience with Jackson Hewitt tax software.

  • Experience reviewing returns prepared by other tax professionals.

  • Enrolled Agent (EA) or CPA designation.

  • Experience supporting multiple tax office locations.

What We're Looking For

We need more than a tax preparer. We're looking for a knowledgeable tax professional who can be a trusted resource for our entire team.

The ideal candidate takes pride in accuracy, understands the importance of compliance, works efficiently under pressure, and can confidently navigate challenging tax situations.

Why Join Jackson Hewitt?

  • Be part of an established, growing tax preparation team.

  • Utilize your experience in a specialized back office role.

  • Support multiple offices and make a meaningful impact.

  • Work in a collaborative, professional environment.

  • Opportunities for continued professional development.

  • Flexible work schedule
Compensation: $16.00 - $18.00 per hour




PTIN Certification: Yes

By submitting this form, I hereby acknowledge that most Jackson Hewitt locations are operated by independent franchisees and not Jackson Hewitt or its affiliates. I further acknowledge that franchisees are independent employers and separate companies and employers from Jackson Hewitt Inc., and set their own employment policies and practices. Franchisees are the exclusive employer of their employees and as such are solely responsible for all employment-related matters and decisions in their locations. Specifically, with regard to employees of franchisees, such franchisees, and not Jackson Hewitt, will have exclusive control over all employment-related decisions, including decisions concerning hiring, firing, wages, conditions of employment, discipline, staffing, or any other day-to-day employment issue. Jackson Hewitt Inc. will have no obligation or right to control any franchise employment issue relating to employees of a Jackson Hewitt franchisee. By applying for a job at a franchise-operated location, I understand that the information I provide will be forwarded to the franchisee in order for that organization to reach out to me and process and evaluate my application. I acknowledge that Jackson Hewitt will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the relevant franchisee for information about its privacy practices. Any communications opt-out that I submit in any franchisee’s job application process is specific to that franchisee and will not be communicated to any other entity.

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More than just a job. Start your career.

Work-Life Balance
We offer seasonal opportunities and flexible schedules for a variety of positions. That leaves the rest of your time to build out your dreams, grow your skills, spend time with family, and live your life.
Stability
Over 150 million people file taxes every year and more than half use tax services.
Be the Difference
Who knows your community better than you do? Join a team that helps your neighbors with what is likely their most important financial transaction of the year.
Recognition and Appreciation
Jackson Hewitt recognizes top performers through the Tax Pro bonus program and other award drawings.
Jobs with Career Potential
Build your future—and your resume—with skills that don’t age. Get a start in the tax business and build the career you want.
Giving Back
Retail locations are often heavily involved in their local communities and charities.
Celebrating Success
Districts across the nation host conference calls that start with recognition of wins in client satisfaction, returns completed, and other company objectives. At the end of each tax season, teams in each district come together to celebrate the season’s accomplishments.
Transferable Skills
Learning to prepare taxes will benefit you at Jackson Hewitt and beyond.